You will learn the entire dynamics of retailing, e-commerce, logistics, wholesale, supply chain management & all major ingredients required to create a successful retail chain.
Across all the value chain of retailing starting with product innovation, design, launch, repositioning, merchandising, logistics, wholesale, supply chain, customer support, showroom management & customer satisfaction along with additional basic technical skills as digital marketing & big data analytics.
Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention. I was curious about this topic so I enrolled this course on Myra’s Academy. It included the entire dynamics of retailing, e-commerce, logistics, wholesale, supply chain management etc., which smoothly explained details about logistics, merchandising, technology in e-commerce, value chain, CRM services and much more. I would recommend this course of Customer support management on Myra’s Academy to everyone willing to enhance their customer support management abilities.
Learning in Myra's academy was a best experience for me. I was trained in the customer support management course where I gained Sales force concept of customer care office and understood every concept of the course. The live project help me to gain knowledge.
Thank you Myra's academy for giving this beautiful opportunity
Customer service is a company’s opportunity to connect with customers, solve problems, and show they care. And when customer service is executed well, it can resonate with customers for years to come.That’s why training your customer support team is just as important (if not more) as training your marketing or sales teams. New hires should know precisely what’s expected of them during training and in their first month of work. Setting clear expectations not only avoids confusion, but it also allows new employees to get a feel for their responsibilities so they can manage them moving forwardTo best serve your customers and handle a variety of problems and conflict, your customer service team needs to work together. Establish and maintain the agility of your team by introducing and involving new hires immediately..
Learning at Myra’s academy is the way new experience given to me by them. I was trained in where I gained knowledge about customer support management imparts learning helps in skill enhancement and the live project have helped me in building my confidence and capability.
Thanks to Myra’s academy for giving wonderful oppourtunity.
By