4.50(4)

Hospital/Patient Relationship Manager

  • Course level: All Levels

Description

Course Objective- You will learn the entire dynamics of hospital management, staff roaster, resource planning, patient management, partner management, channel sales, medical infrastructure management so that you can smoothly run the hospitals, health care centers effectively with proper quality and best customer services.

Course Package

  • Certificate
  • Live Project
  • Dedicated Placement Manager
  • Interview Preparation

Course Eligibility- Any undergraduate/Graduate

Module Details

  1. Detailed Introduction to Health care Industry
  2. Its scope and evolution in recent times
  3. Technical skills to be part of HealthCare Industry
  4. Role of Technology in Health Care
  5. Customer Relationship Management
  6. Client Acquisition
  7. Activation & Retention
  8. CRM Services- Hubspot
  9. Finware
  10. Role of Hospital Manager
  11. Competencies Required
  12. Live Projects

Course Outcome

  • Job opportunities as Hospital manager/Facility Manager/Patient manager/Branch Manager across Multi-specialty Hospitals
  • Health care centers
  • Diagnostic centers
  • Infertility centers & nursing homes.

Student Feedback

4.5

Total 4 Ratings

5
2 ratings
4
2 ratings
3
0 rating
2
0 rating
1
0 rating

Life survives on the strength of relationships and this is true for hospitals. Healthcare is essentially centered on patients and their relationship with them as their basic revenue is from patients, their satisfaction and good referrals. This is why hospitals are becoming increasingly “patient-centric” and doing their best to improve patient satisfaction through competent and courteous service.
The focus has now shifted from “curing to caring” and Patient Relationship Management has become the prime priority for hospitals. Healthcare consulting firms are being enlisted by hospitals to impart professional hospital quality management. Quality care in hospitals is no longer only about the treatment but involves patient satisfaction as well.

It was great to learn from this course of Myra’s Academy for a person like me who is interested in making a career in the same field. It made me understand well about hospital management, patient management, medical infrastructure management, and a lot more about the services.

After completing my graduation in psychology I was looking for a career in hospital management. I came across this wonderful course by Myra’s Academy. The course gave me insight into the patient management, resource planning, partner management. Channel sales and medical infrastructure management. The course also gives guidance for interview preparation also.

I would like to thank Myra’s Academy for this wonderful course

The Hospital relations manager course at Myra’s Academy is one of a kind. The course made me familiar with the intricate concepts of staffing, resource planning, patient relationship, and what's the role of technology in healthcare. I would highly recommend it for anyone looking to make a career in hospital management.

A women patient come to the doctor for consultation and and they are talking about the problem with each other
6,000

Enrolment validity: Lifetime

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